Cancellation & Refund Policy

Effective Date: 20th July 2020

Thank you for supporting KOODUGAL TRUST. This Cancellation & Refund Policy outlines the guidelines and procedures for cancelling donations, memberships, event registrations and requesting refunds. We value your trust and are committed to maintaining transparency in all our operations.

Donations and Contributions

a. Donations: All donations made to KOODUGAL TRUST are voluntary contributions to support our mission and activities.

b. Cancellation of Donations: At KOODUGAL TRUST, we understand that donors may change their minds or make donation errors. If you wish to cancel your donation, please notify us at [email protected] or call us at 91-9600499499 within two days from the date of the donation. We will try our best to accommodate your request, provided the funds have not already been utilised for the intended purposes.

c. Refunds: KOODUGAL TRUST typically does not offer refunds for donations, as they are considered non-refundable charitable contributions. However, if you believe there has been an error in processing your donation or have concerns about your donation, please contact us, and we will review your request on a case-by-case basis.

Membership Fees

a. Membership: KOODUGAL TRUST may offer membership programs with associated fees and benefits.

b. Cancellation of Membership: If you wish to cancel your membership with KOODUGAL TRUST, please contact us at [email protected] or call us at 91-9600499499 at least 30 days before your membership renewal date. We will process your cancellation request and ensure you are not charged for the next membership cycle.

c. Refunds: Membership fees are generally non-refundable, and we do not offer prorated refunds for partially used membership periods.

Events and Programs

a. Registration: KOODUGAL TRUST may organise events, workshops, and programs that require registration and payment.

b. Cancellation of Registration: If you need to cancel your registration for an event or program, please notify us at [email protected] or call us at 91-9600499499 at least seven days before the event’s start date. Depending on the event’s policies, we may provide a full or partial refund of the registration fee.

c. Refunds: Refunds for event registrations will be provided based on the event’s specific refund policy, which may vary depending on the nature and timing of the event.

Processing Refunds

a. Refund Timeline: If your cancellation or refund request is approved, we will process the refund within 14 days of receiving the cancellation request.

b. Method of Refund: Refunds will be issued using the same payment method used for the original transaction unless otherwise agreed upon.

Contact Us

If you have any questions or concerns regarding our Cancellation & Refund Policy or need assistance with a cancellation or refund request, please contact us at [email protected] or call us at 91-9600499499.

Address

  • Name of the NGO: KOODUGAL TRUST
  • Address: D Ganeshan, 2nd floor, 43/14, Adam Street, Royapuram, Chennai 600 013, Tamil Nadu
  • Landmark: Popular industrial supplier
  • Country: India
  • Email Address: [email protected]
  • Phone Number: 91 9600499699
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Chennai

8/17 5th Street Grace Garden Royapuram Ch 13

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